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Your Child's Future, Protected.

Safer, Stronger Than Ever

We’ve enhanced our core processes to deliver robust protection for your child’s cord blood because your child deserves nothing less.

Committed to
Your Child’s Health

Safer, Stronger, and
More Secure Than Ever

Your child’s wellbeing is our top priority, and we’ve taken significant steps to ensure the reliability of our services. With enhanced security measures, more advanced technology, and a dedicated team of laboratory and technical staff, Cordlife is fully committed to protecting your child’s precious cells.

Our Enhancements:

Strengthened for Your Child’s Future

Enhanced Security
Through Rigorous Checks

Our laboratory operates 365 days a year, adhering to strict protocols to safeguard your child’s cord blood. With multiple daily checks and vigilant monitoring, we ensure optimal storage conditions every day.

Newly Enhanced
Lab Monitoring System

Our advanced lab monitoring system provides 24/7 real-time on-site and remote surveillance, proactive alerts, and built-in redundancies for uninterrupted protection. We’ve also implemented a three-tiered escalation protocol to ensure swift action when needed.

Backed by Experts
for Quality

Our team maintains rigorous quality standards in all aspects of our operations, guided by our Medical and Technical Advisory Board, which includes leading industry experts.

Extensive Training
for Our Lab Team

We've enhanced our laboratory team’s expertise through comprehensive training programmes, ensuring they possess the knowledge and skills necessary to uphold our stringent protocols.

Fortified
Failsafe Measures

We’ve strengthened our failsafe measures to ensure uninterrupted protection. Our systems are fortified with multiple layers of redundancy, ensuring your child’s cord blood remains secure even in the face of unexpected challenges.

More Experienced
Lab & Technical Personnel

We’ve brought on board seasoned professionals who bring a wealth of experience to every aspect of our operations, from routine checks and cord blood processing to critical interventions.

Our Commitment:

A Stronger Promise for Your Child’s Health

Over 23 Years
of Expertise

With over two decades of experience, Cordlife has been at the forefront of stem cell banking. We’ve faced challenges, learnt from them, and emerged stronger, always dedicated to advancing healthcare and securing a brighter future for your family.

SGX Mainboard Listed &
Financially Transparent

Cordlife, a Singapore Exchange Mainboard-listed company, adheres to strict standards of financial transparency and corporate governance, giving you peace of mind that your investment in your child's future is secure.

Safer, Stronger,
More Secure Than Ever

We’ve made investments in upgrading our technology and strengthening our core processes to ensure the optimal storage of your child’s cord blood. Your child’s future deserves nothing less, and we are committed to ensuring it.

Fully-Owned
Storage Facility

To safeguard the long-term security of your baby’s cord blood, we’ve invested in a fully-owned, custom-built storage facility. This ensures stability, cost control, and the elimination of unnecessary risks associated with relocating your baby’s cord blood.

Our Cord Blood Release Track Record

Cordlife has a proven track record of successfully releasing cord blood for transplants and cellular therapy,
accepted by 21 healthcare institutions across 10 countries.

Giving You Comprehensive Protection*
with Cordlife Care360°

Cordlife TransplantCare:360°  

Peace of mind with up to S$50,000 in coverage for hospital bills during a cord blood transplant.

Cordlife Worldwide:360°  

Global protection with no additional fees for cord blood delivery anywhere in the world.

Cordlife Protect:360°  

Waived annual fees and financial support in the event of a parent’s death or permanent disability.

Cordlife Pledge:360°  

Assurance of a viable cord blood match or up to S$50,000 in medical cost coverage.

Cordlife Assure:360°  

Coverage for pre-stem cell transplant assurance tests to ease your financial burden during a health crisis.

Cordlife Guard:360° 

Professional indemnity insurance to protect your family from financial loss due to malpractice.

Cordlife Shield:360°  

Financial protection for pregnancy and childbirth complications from 18 weeks through to your baby’s first six months.

*Terms and conditions apply. This information is a general overview. Please see Cordlife’s Cord Blood Banking Service Agreement for full details. Cordlife Group Limited reserves the right to amend or cancel any of the benefits described on this webpage without prior notice. International quality standards may vary between the time of enrolment and the release of your child’s cord blood for transplant. All reasonable efforts will be made to adhere to the prevailing standards at the time of the release of the cord blood. Cordlife TransplantCare:360° is only available to clients who enrol from 14 October 2020 onwards, and Cordlife Worldwide:360° is only available to clients who enrol from 14 May 2021 onwards.

Make An Appointment

Interested to find out more about the lifesaving benefits of umbilical cord banking with us? Your safety and convenience are our utmost priority, which is why we have made both physical and virtual consultations available for you.

Kindly fill up the form below to make an appointment with our friendly consultants today!

Terms & Conditions:

By submitting this form, I consent to the processing of the personal data of my spouse and I by Cordlife Group Limited and Cordlife Technologies Pte Ltd. I have informed my spouse that I have submitted his/her personal data to the Cordlife Group for education on the importance of cord blood banking, and to be contacted about products/services and promotions/updates offered by the Cordlife Group via calls/SMS/emails.

Frequently Asked Questions

About Cordlife’s Singapore Facility

What particular adjustments has Cordlife made to enhance its operations?

We’ve significantly enhanced the reliability of our services by upgrading our lab monitoring system, which now includes real-time remote and on-site monitoring, proactive alerts through multiple communication channels, and a three-tiered escalation protocol for prompt issue resolution. Additionally, we’ve reinforced our core processes by implementing comprehensive training programmes for our laboratory staff and bringing in experienced technical personnel to uphold our commitment to quality and safety. We made these improvements under the guidance of industry experts from the Foundation for the Accreditation of Cellular Therapy (FACT), our Medical and Technical Advisory Board, as well as Shandong Qilu Stem Cell Engineering Co., Ltd., our counterpart in mainland China. This reflects our ongoing dedication to operational excellence.

What assurances can you provide about the safety of stored cord blood in the future?

In close collaboration with MOH and guided by the Foundation for the Accreditation of Cellular Therapy (FACT) and AABB guidelines, we have implemented a comprehensive set of preventive measures to ensure the ongoing safety of stored cord blood. This includes the installation of a more advanced, digitalised lab monitoring system that allows for real-time remote and on-site surveillance of our Singapore facility. We have also implemented more robust failsafe measures to ensure uninterrupted operations, even under adverse conditions, and provided extensive training to our staff while increasing the number of experienced technical personnel to enhance our lab’s expertise and processing capabilities.

What happens if my child needs a cord blood transplant? 

In the unfortunate event that your child needs a cord blood transplant, we're here to support you every step of the way. Simply contact us, and we'll guide you through the entire process. Once we receive a physician's order with the necessary details, including HLA typing and transplant information, we'll begin testing your child's cord blood. We will provide the transplant physician with this critical information to facilitate their decision-making. Our team is committed to making this challenging time as smooth as possible by coordinating with healthcare providers and ensuring the prompt release of your child's cord blood.

How financially secure is Cordlife Group? Can you ensure long-term storage and service continuity?

Cordlife’s current net cash position remains healthy. As a Singapore Exchange (SGX) Mainboard-listed company, we adhere to rigorous standards of financial transparency and corporate governance. Our strong financial position enables us to invest in advanced technology and process improvements, ensuring the safety and security of your child’s cord blood. Additionally, recognising the long-term nature of our storage services, we’ve made a significant investment in purchasing our own properties. This decision underscores our deep commitment to our clients, ensuring that we provide a stable, reliable service for years to come.

How will you monitor and maintain the newly implemented improvements, and what precautionary measures are you taking to prevent issues from arising?

We have implemented robust, long-term measures, such as continuous internal audits, more comprehensive and regular staff training, and closer collaboration with regulatory bodies and external experts, to prevent any adverse incidents from occurring. Our upgraded monitoring system allows us to detect and address potential issues before they escalate. Additionally, we will ensure the effectiveness of these improvements through ongoing real-time monitoring, regular audits, and data analysis. We have also established a dedicated internal audit department, separate from our existing quality departments, focused on identifying any gaps and areas for improvement. Our Medical and Technical Advisory Board will provide ongoing feedback to ensure high operational standards, ensuring that our processes remain robust and reliable, thus avoiding future disruptions. Additionally, Shandong Qilu Stem Cell will continue to provide ongoing support during the upcoming period. The board will keep continuous oversight over the status and progress of the company.

Is Cordlife's facility in Singapore compliant with local regulations and international cord blood storage standards?

Yes, we meet the essential requirements to provide cord blood banking services in Singapore, complying with the stringent regulations set by MOH under the Healthcare Services Act (HCSA). These regulations are designed to ensure that cord blood banks in Singapore maintain strict quality standards, and we ensure that every aspect of our operations aligns with these requirements. Additionally, we rigorously adhere to globally recognised AABB and FACT standards, which are key benchmarks in cord blood banking. We are committed to continuous improvement, regularly updating our processes to stay aligned with both local and international regulations, ensuring the quality and safety of your child’s cord blood.

Cordlife’s facility in Singapore is not accredited by AABB at the moment. How will this affect my child’s cord blood?

AABB’s accreditation programme is a voluntary initiative aimed at optimising patient and donor care and safety. While this accreditation is important, it does not impact the storage conditions or the quality of the cord blood units stored at our facility. Your access to your child’s stored cord blood remains unchanged, and it is readily available if needed for treatment. Our facility is licensed by the Ministry of Health, which maintains equally strict standards to ensure the safety of your child's cord blood.

Our team is committed to providing uninterrupted access to your child’s cord blood at all times. Since 2005, AABB has accredited Cordlife’s facility in Singapore, and we intend to invite AABB assessors for an on-site inspection in the coming months to regain our accreditation. We will keep you informed of any updates as they arise.

How many times has Cordlife successfully facilitated the use of stored cord blood for medical treatments? Has a transplant physician ever rejected any cord blood units requested by your clients?

Cordlife has a proven track record of successfully releasing cord blood for medical treatments on behalf of our clients in Asia. We have worked with 21 healthcare institutions in 10 countries, and all of them have accepted the units we store in our facilities. This highlights our capability and reliability in supporting life-saving treatments. We want to reassure you that Cordlife's facilities rigorously test every cord blood unit before releasing it for use in transplants or cellular therapies, and the transplant physicians or doctors involved have accepted all units.

What accountability measures are in place to ensure that Cordlife meets its commitments to clients?

Cordlife has instituted rigorous accountability measures to ensure that we consistently meet our commitments to clients. These measures include regular internal and external audits, strict adherence to established protocols, and ongoing performance reviews to maintain exceptional quality standards. Our internal governance framework oversees these processes, ensuring transparency and accountability at all levels. Furthermore, our service agreement includes a specific clause that offers protection to clients in the unlikely event that stored cord blood loses its viability, providing an additional layer of security and peace of mind.

About Cord Blood Banking

What is cord blood and why is it important? 

Cord blood is a rich source of stem cells, which have the potential to differentiate into various types of blood cells. These stem cells can be used to treat over 80 diseases, most of which are life-threatening, such as leukaemia, lymphoma, and certain genetic disorders.

How is cord blood collected? Is it safe for the mother and baby? 

Cord blood is collected from the umbilical cord after the baby is born. The process is safe and does not interfere with the delivery or the baby's health.

How long can cord blood be stored? 

Cord blood, when processed and stored under optimal conditions, can be preserved for an extended period. While specific timelines can vary based on storage conditions and other factors, current scientific understanding indicates that cord blood can be stored for a significant duration without compromising its potential therapeutic value. This longevity underscores the importance of cord blood banking as a long-term investment in your child's health.

What are the potential medical uses of cord blood? 

Cord blood stem cells have been used to treat various diseases, including blood cancers, immune disorders, metabolic disorders, and genetic disorders. Research is ongoing to explore additional potential uses. 

What are the actual chances that stored cord blood will be used by the child or their family in the future?

The likelihood of needing stored cord blood varies based on individual medical circumstances. Furthermore, advancements in regenerative medicine and stem cell research are continually expanding cord blood’s potential uses. While there’s no guarantee that your child will need a cord blood transplant, storing it provides a form of biological insurance, offering peace of mind and a valuable resource for future medical needs that may arise as science progresses.

Who can use the cord blood, and what happens if my child’s cord blood does not match other family members? 

Cord blood can potentially be used on the child from whom it was collected. It may also be a match for biological siblings or other family members, with a higher likelihood of matching a sibling since cord blood doesn’t require a perfect HLA match. If it doesn’t match other family members, it might still be valuable for medical research or other therapeutic purposes.

How do I enrol my child in the cord blood banking programme? 

Enrolling your child for cord blood banking is simple. Simply contact our customer service team at 6238 0808 to start the process. They will be happy to guide you through each step and answer any questions you may have. You can also schedule a non-obligatory consultation at your convenience by filling out this form. We'll be happy to assist you.

What is Cordlife Care360°? 

Cordlife Care360° is a comprehensive package of benefits designed to provide you with peace of mind and financial protection. The package covers hospital bills, maternity and newborn insurance, along with additional support services to ensure both you and your baby are well taken care of.