Careers at Cordlife Singapore
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About Cordlife

Careers

Cordlife is hiring! Do you have what it takes to be a Cordlifer?

We are inviting high calibre candidates to join our dynamic and passionate team in Singapore. With over 50,000 families (and growing) saving their babies' cord blood with Cordlife Group Limited, this is a fantastic opportunity to be part of a healthcare organisation that is fast-expanding!

Be part of our dynamic team!

Comprehensive training and development, remuneration package and staff benefits will be provided to the successful candidates.

We welcome Singaporeans and Singapore PRs to apply.

Kindly send your resume to:
Human Resources Department
Cordlife Group Limited
1 Yishun Industrial Street 1
#06-01/09
A'Posh Bizhub
Singapore 768160
Tel: (65) 6238 0808
Fax: (65) 6238 1108
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Responsibilities:

  • Responsible for IT duties for the Region
  • Creating and Implementing design plans.
  • Analysing code segments regularly
  • Keeping up-to-date with industry trends and technology developments like: (New updates in Microsoft Application and services, IoT, AI and etc..)
  • Direct efforts to designing technical, operational and user requirements
  • Liaise effectively between business users and IT Department to ensure high quality and timely resolution of business user issues.
  • Design conceptual architecture and technical solutions.
  • Ensure project quality meets standards through KPI identification and testing plan.
  • Own partnership with cross-functional technology to ensure consistent, beneficial business users interaction and solution delivery.
  • Lead continuous improvement efforts to proactively identify potential challenges to business uses success and productivity.
  • Application Auditing Integrity
  • Familiarity with Software Change/Configuration Management and Build Processes in a complex environment.
  • To work with the user for the functional requirements.
  • Responsible for CRM design and coding
  • Reviewing Code work accuracy and functionalities.
  • Perform Unit Testing to ensure Current Solution for Business Login & Data

Requirements:

  • Diploma/ Degree in IT with at least 2 years of Microsoft Dynamics CRM development and functional experience.
  • Web Programming Skill (ASP, ASP.NET,PHP, JSP, HTML, JavaScript, VB Script, Ajax)
  • Very Strong Programming Skill (VB.NET, SQL Scripting, C#)
  • IIS Server, Windows Server, Windows SQL
  • Microsoft Development Tools
  • Strong Web Model Concept
  • MVC Framework – Struts 2.0, Spring
  • HTTP Request & Response Model
  • Others
    • UML Documentation
    • Strong Understand basic Software Methodology / Object-Oriented Analysis & Design
    • Unit Testing
  • Proactive, interested in and able to find solutions, able to work within a team.
  • Good communication skills and ability to do multitasking

Responsibilities:

  • Timely and accurate data entry of contract and submission of finance forms
  • Perform data integrity verification
  • Timely and accurate update and acknowledgement of change of details
  • Timely and accurate update of birth certificate
  • Timely turnaround time for client correspondence
  • Respond to email queries in a timely fashion
  • Perform any miscellaneous changes on Singapore Sales contracts
  • Perform scanning and filing of documents
  • Perform franking of mails
  • Maintain safety stock
  • Monitor and upkeep all borrowed Sales contracts in a log book
  • Ensure client’s dockets and scanned documents are safely and properly kept and readily retrievable

Requirements:

  • O Level with at least 1 year of relevant working experience
  • Must be able to work within weekly deadline and to work well independently, as well as in a team
  • Positive attitude, innovative and initiative

Responsibilities:

  • Responsible for the laboratory processing and storage preparation of client’s umbilical cord blood, cord tissue, corneal lenticule and other diagnostic products.
  • Good understanding of the specific SOPs (Standard Operating Procedures) and be able to carry out duties efficiently.
  • Leads the technical team which include lab equipment, consumables maintenance and others.
  • Authority to generate and review clinical reports/documents.

Requirements:

  • Diploma in Medical Technology or related disciplines with at least 2 years of working experience in laboratory.
  • Strong sense of responsibility and a good team player
  • Ability to work independently and without supervision
  • Ability to lead/coach junior lab technician
  • 5-days work-week including weekends and public holidays, Working hours: 9am to 6pm

Responsibilities:

  • Support in the planning, development, implementation and performance tracking of effective digital strategies to drive campaign performance across digital platforms
  • Rotational lead and support functions in the management of events (i.e.: baby fairs, seminars, client nurturing events, etc.)
  • Craft marketing content to drive maximum audience engagement across multiple platforms
  • End-to-end execution and management of marketing campaigns – from content generation and copywriting, to campaign tracking and reporting
  • Source, manage and liaise with agencies and vendors to develop marketing materials (e.g. product brochures, detailing aids, website content, etc.)
  • Familiarity with the in-house CRM system to segment the leads and/or client database to effectively execute Marketing campaigns
  • Responsible for marketing operations support (i.e.: expense reporting, raising of purchase orders, etc.)

Requirements:

  • Diploma or Degree with at least 1 year of relevant working experience
  • Knowledge in traditional marketing and digital marketing
  • Ability to think out of the box to explore new approaches
  • Multitasker with the ability to work in a fast-paced and dynamic environment
  • Team player with strong project management skills, yet possesses the ability to work both independently with minimal supervision
  • Strong communication and analytical skills

Responsibilities:

  • To deliver exceptionally high standard of customer service to prospects and existing clients
  • Contribute to the Customer Relations Management team by providing support on pre and post sales related enquiries (promotions, products and service) through various customer touch-points (calls, emails and website enquiries).
  • Assist the Line Manager to maintain customer service excellence related activities/programs or projects
  • Resolve customer’s feedback/complaint through excellent service recovery, promoting customer satisfaction.
  • Instil customer loyalty and retention through the company's retention programs and outbound service calls
  • Any other duties that may be assigned by the Line Manager from time to time

Requirements:

  • Diploma with minimum 1year Customer Service / Telemarketing experience
  • Passion for service and possess excellent communication skills and telephone etiquette
  • Candidate with email writing skills will be an added advantage
  • Able to work independently under minimal supervision, meticulous and organized
  • Team player with a positive attitude and great interpersonal skills
  • Proficient in computer skills; Microsoft Office

Responsibilities:

  • Promote Cordlife’s services and products by means of educating clients on Cordlife's services, engaging expectant mothers to collect leads and convert to sales.
  • Requirements:

    • GCE ‘O’ level with at least 1 year of working experience in either sales or customer service
    • Must be able to work independently and communicate effectively
    • Must be highly sales-driven
    • To be stationed at retail store located at Raffles City and other Cordlife Sales Office at hospitals.
    • Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays based on 5.5 work-week.

Cordlife’s consultation booths located at Mount Elizabeth Novena Hospital, Parkway East Hospital and Thomson Diagnostic Ultrasound Centre have reopened with a change in opening hours and Safe Management Measures in place. To find out more, please click here. Our friendly sales consultants are available through web consultations should you have any questions about our services and/or are interested to store your baby’s umbilical cord stem cells with us.

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Want to discover the power of umbilical cord stem cells?

Call us at 6238 0808 or make an appointment for a non-obligatory consultation!
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