Careers

Cordlife is hiring! Do you have what it takes to be a Cordlifer?

We are inviting high calibre candidates to join our dynamic and passionate team in Singapore. With over 50,000 families (and growing) saving their babies' cord blood with Cordlife Group Limited, this is a fantastic opportunity to be part of a healthcare organisation that is fast-expanding!

Be part of our dynamic team!

Comprehensive training and development, remuneration package and staff benefits will be provided to the successful candidates.

We welcome Singaporeans and Singapore PRs to apply.

Kindly send your resume to:

Human Resources Department
Cordlife Group Limited
1 Yishun Industrial Street 1
#06-01/09
A'Posh Bizhub
Singapore 768160
Tel: (65) 6238 0808
Fax: (65) 6238 1108
Email: hr@cordlife.com

Requirement
  • Diploma with minimum 1 year Customer Service / Telemarketing experience
  • Highly independent and organized
  • Team player
  • Positive attitude with a pleasant personality
  • Excellent email communication and telephony etiquette
  • Proficient in computer skills; CRM/ERP and Microsoft Office
  • Client relation management knowledge will be an added advantage
Description
  • Assist the Line Manager to maintain customer service excellence activities/programs.
  • Provide support to enquiries on promotions, products and services
  • Contribute to the Customer Care team in providing excellent after-sales support through various customer touch-point provide
  • Instill customer loyalty and retain customers through the company's retention strategies
  • Resolve customers complaint/ feedback and all difficult customer enquiries resulting in an increase in customer satisfaction and promotes customer retention.